Contact

Phone: (848) 224-5046 

  • The practice phone is the primary method of contact.
  • The practice phone is answered by me (Dr. Masur) Monday through Friday between 9am and 5pm.
    • If you are an established client and contacting outside of these hours:
      • Text messages will not receive a response until normal business hours.
      • Voicemails will receive a call back promptly if the message indicates an emergency or urgent question.
    • If you are not currently a client and contacting outside of these hours:
      • Text messages will not receive a response until normal business hours, but there will be a two to three day delay due to the volume of texts and calls.
      • Voicemails will receive a call back during normal business hours, but there will be a one to two day delay due to the volume of texts and calls.
      • There is no emergency service for non-established clients.
  • Why so many boundaries? Because I have no reception staff, no assistant, and no other employees. In order to serve my current clients AND spend time with my family, I need to create boundaries.
  • At this time (April, 2020) there is a minimum of a three week wait for new clients. If your situation needs more immediate attention, I will work with you to figure out an alternative solution. We are fortunate in that we have multiple exemplary colleagues to refer to.

Email: hoofhoundnj@gmail.com

  • This may occasionally be used as a mode of communication to share research, medical journals, papers, pictures and/or any other materials pertaining to patients or herds.

Please refer to the Social Media tab for links to various social media accounts. Please note that Facebook messages and Instagram DMs are not an appropriate means of communication for medical questions or for establishment of a client relationship. Social media is a great convenience for non-urgent messages and general questions, or initial point-of-contact but should not be used for professional communications.

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